SHIPPING

£1.99 - £4.99 standard shipping for orders under £45 - 3-5 working days via Royal Mail Tracked 48 service.

Final shipping value depends on size and quantity of items.

Free standard shipping for orders £45 and over - 3-5 working days via Royal Mail Tracked 48 service.

£5 - £20 standard international shipping for all orders outside of the UK - 5-10 working days via Royal Mail Tracked International service. Final shipping value depends on size and quantity of items and destination country.

Most of our products can be returned for repairs and replacements.

We charge a small fee to cover the cost of shipping, components and our teams' time, as we want to encourage item re-use and increasing the lifespan of our products.

The fee amount depends on the product and severity of damage.

Please contact our Customer Service Team if you have any questions about your order and repairs.

We partner with Royal Mail and Parcelforce for our UK shipping.

We aim to dispatch standard shipping orders from our warehouse within 48 hours.

Once your order has been dispatched, you will receive a live tracking link with your order confirmation where you will be able to follow your parcel's progress with our chosen courier.

Please note it can take 24 hours for tracking numbers to become live.

We partner with Royal Mail and Parcelforce for our international shipping.

We aim to dispatch international shipping orders from our warehouse within 48 hours.

Once your order has been dispatched, you will receive a live tracking link with your order confirmation where you will be able to follow your parcel's progress with our chosen courier.

Please note it can take 24 hours for tracking numbers to become live.

We hope that you are happy with your purchase from us but completely understand if you need to return your item(s).

We offer free 30-day returns to our UK customers.

If you are outside of the UK, you will need to cover the cost of returning the item(s) to our warehouse in Cornwall, UK.

We can offer a refund on the items purchased provided they are returned in an unused, undamaged condition.

Proof of purchase must be provided for us to process a refund.

Please note, initial shipping charges will not be refunded.

To find out more on returning UK orders, please visit our dedicated Returns Page.

To find out more on returning international orders, please visit our dedicated Returns Page.