Thank you for supporting us!
THANK YOU for ordering your recycled ocean plastic eyewear from Waterhaul. We hope they serve you well on your next adventure. Each pair sold helps us on our mission to turn waste into resource and intercept abandoned ghost gear and fishing nets from the oceans.
Here’s 10% off your next purchase, or to pass onto a friend:
USE CODE: NETIMPACT10
Love your new eyewear, but they're not fitting perfectly?
The plastic from 100% recycled fishing nets give the frames flexibility that, when heated, allow you to make minor adjustments to get the perfect fit. If you really like the look, feel and quality of our eyewear, but the frames aren’t sitting quite the way you want, we have a few options for you, depending on whether they are slightly too big or too small.
The temples (arms) can be adjusted to better fit. If you heat the temples using a hairdryer, they can then be bent to suit the shape of the wearers head. The arms will be easily bendable, and then will take on the new shape once cooled.
To avoid overheating, start with a lower/medium heat setting. See below for a video guide.
If your pair are TOO BIG:
- Add an inwards bend to ‘hug’ the head
- Add a downwards bend to the temple tips to grip around the ears.
If your pair are TOO SMALL:
- Add an outwards bend to ‘wrap around’ the head
- A downwards bend right on the tips to grip around the ears
- You can also gently heat the front of the frames and, with the frame facing towards you, place both thumbs on the bridge of the nose and use your fingers to gently pull the sides of the frame towards you. This will straighten the front of frame and open up the temples (making the gap between the arms wider) DO NOT bend arms outwards at the hinges as this could permanently damage them.
If you’ve given the adjustments a go and you’re still not quite happy with the fit, or you simply want to try a different style or return your pair, not a problem!
You can fill out a FREE Royal Mail returns label here. If you have any further queries or need some guidance, please contact customerservice@waterhaul.co
Please note, we can only accept returns made within 30 days of your purchase date. For full details about our Returns Policy, click here.
EVERY PAIR HAS A DIRECT IMPACT
You are directly enabling the expansion of our ghost gear recovery and recycling efforts and creating a demand for plastic to be removed from the ocean.
You're also supporting the delivery of PlaNET Action, our unique education program. We deliver workshops across the UK, with our portable ocean plastic recycling machines and our marine biologist educators deployed to engage and inspire the next-generation to understand the marine environment, why we should protect it, and to encourage innovative thinking.
Every year at least 640,000 tonnes of fishing nets are lost or discarded in the ocean. Samples of plastic waste accumulating in our oceanic gyres reveal 46% of this plastic, by weight, is attributable to fishing gear.
Fishing related debris are particularly harmful in our oceans due to their tendency to entangle marine life and damage seabed habitats, such as kelp beds and coral reefs. In a phenomenon known as ‘ghost fishing’, the entangled carcasses of trapped marine life will attract more species, resulting in further potential entanglements.
As these discarded nets are produced from plastic, they will not degrade, persisting in the ocean to catch and kill marine life indefinitely.Turning the problem on it’s head, all of the properties which make discarded fishing gear such a problem; its abundance, its strength and durability, and its propensity to harm, combine to make it both an excellent resource as a material and a priority target to intercept from the ocean.
We firmly believe that the extended producer responsibility model is an essential step for industry to take in order to address plastic pollution. We want to fully account for every single piece of (recycled) plastic that Waterhaul produces. Whilst we only redesign plastic waste into products that are built to last, our mission for any products which do reach the end of their lifecycle is to achieve a 100% recycling rate. A circular economy.
Our lifetime warranty delivers on this. By offering you an incentive, we aim to capture every broken or unwanted pair of frames. Simply return your eyewear to us and we will repair or replace the frames free of charge*. The beauty of our closed-loop production process means that we can guarantee that every single pair of sunglasses returned will be recycled. Just like a fishing net intercepted from the ocean, returned frames will be washed, sorted, shredded and repurposed into a new pair, ready for new adventures.
*please note, our lifetime warranty applies to your frames only. To replace damaged lenses, we will charge a cost price fee for the lens replacement and postage back to you.
To submit a warranty claim, please quote your original order number and fill out the form here
To follow our progress and join our mission, feel free to sign up to our newsletter and follow us on:
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To join the wave of supporters actively removing plastic pollution from their local environment and growing the positive impact with us, get your recycled ocean plastic litter picker and pocket knife here.
Prescription orders
We have a couple of options for you on how to get your frames fitted with the lenses you want:
- Return your frames to us and then re-order prescription glasses/sunglasses. You can return your frames for a refund, then re-order that same style with your prescription directly through the website. Please fill out a FREE Royal Mail returns label here.
- OR, keep your frames and have a local opticians fit the lenses (recommended for bifocal / varifocal prescriptions).